Shipping policy
Last updated: October 19, 2026
Thank you for shopping with Coldshift. This policy explains how we ship your order, what it costs, and what to expect after you buy.
Processing and delivery times
Orders are processed and shipped within 1–3 business days (excluding weekends and holidays). Delivery takes 7–13 business days, with tracking. Delivery times are estimates and may be affected by carrier delays, weather or holidays.
Ordering a gift? We recommend ordering at least 3 weeks before you need it.
Shipping costs
Standard shipping is free on every order within the United States.
Order Tracking
Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.
Shipping destinations
We currently ship to United States.
International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.
Address accuracy
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.
Lost, damaged, or delayed packages
If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.
Order Changes & Cancellations
Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.
Questions?
Contact our team at coldshiftstore@gmail.com.